The purpose of these Terms and Conditions is to stipulate rights, obligations, responsibilities and other necessary matters between MSUC (hereinafter, “the Company”) and the Members, in connection with the use of MSUC services and all related services (hereinafter, “the Services”) provided by MSUC.
The definitions used in these Terms and Conditions are as follows.
A “Member” means a customer who concludes the Usage Contract with the Company in accordance with these Terms and Conditions and uses the Services provided by the Company, by accessing the Company’s Services.
An “ID” means a combination of letters and numbers, set by a Member and approved by the Company for identification of the said Member and for the purpose of using the Services.
A “Password” means a combination of letters or numbers set by a Member, to confirm that the said Member is the Member that matches the ID given to the Member and to protect the confidentiality.
“Charged Services” mean various website building services and other services provided by the Company for a fee, where these services are included in the Services.
A “Posting” or “Content” means texts, photos, videos and various files and links, in the form of information such as codes, texts, voices, sounds, images, and videos posted on the Service by a Member when he or she uses the Services.
The Company shall post the contents of these Terms and Conditions on the Service’s home page so that Members can easily understand the contents.
The Company may amend these Terms and Conditions to the extent that it does not violate relevant laws, such as “the Act on the Regulation of Terms and Conditions” and “the Act on Promotion of Information and Communications Network Utilization and Information Protection” (hereinafter collectively referred to as “the Information and Communications Network Act”).
The Company may have separate terms of use as well as policies (hereinafter collectively referred to as “the Other Terms, etc.”) for individual services. If the relevant content conflicts with these Terms and Conditions, the Other Terms, etc. shall take precedence.
Matters or interpretations not stipulated in these Terms and Conditions shall be governed by the Other Terms, etc." and relevant laws or commercial practices.
The Usage Contract shall be concluded when the person who wants to become a Member (hereinafter, “the Membership Registration Applicant”) agrees to the Terms and Conditions and applies for membership, and then the Company approves such application.
The Company shall make it a rule to approve the use of the Service, in response to the Membership Registration Applicant’s application. However, “the Company” may not approve any application that falls into any one of the following Subparagraphs, or may terminate the Usage Contract afterwards.
- If the Membership Registration Applicant has ever lost his or her membership status under these Terms and Conditions - If the Membership Registration Applicant’s name is not his or her real name, or if he or she uses someone else’s name - If the Membership Registration Applicant has entered false information, or has not provided the information required by the Company - If a child under the age of 14 years has not obtained the consent of a legal representative (e.g. parents) when entering “Personal Information” as stipulated in the Act on Promotion of Information and Communications Network Utilization and Information Protection - If approval is not possible due to reasons attributable to the user or if the membership registration application is made in violation of all other stipulated mattersAs a rule, when a Member uses a Charged Service, he or she shall use the Service after paying the usage fee thereof. The period of conclusion of the Charged Service Usage Contract shall be the time when “the Purchase Complete” message is shown in the application process.
Before the conclusion of the Contract, the Company shall notify that if a minor member under the age of 20 years wants to use the Charged Service, the Contract may be terminated by the minor or his/her legal representative if they do not obtain the consent of their parent or legal representative, or if they do not obtain a ratification after the conclusion of the Contract.
The Company may withhold approval if there is no room for facilities related to the Services or if there is a technical or business problem.
In the event that the application for membership registration is withheld or not approved in accordance with Paragraphs 2 and 3, the Company shall, in principle, notify the applicant of this.
The time of conclusion of the Usage Contract shall be the time when the Company indicates that the membership registration is complete in the application process.
The Company may differentiate Members’ use of the Services by classifying them by Member level according to the Company’s policy and subdividing the use time, number of times of use, service menu, etc.
A Member may view and modify his or her personal information at any time through the Personal Information Management page. However, the ID required for management of the Services may not be modified.
In the event that the information that a Member entered at the time of membership registration application is changed, the Member must make changes online or notify, by e-mail or other means, the Company of the changes.
The Company shall not be responsible for any disadvantages caused by not notifying the Company of the changes stipulated in Paragraph 2 above.
All information provided by Members to the Company’s Services shall be in accordance with the Privacy Policy. The collection and use of your information by the Company shall be governed by this Privacy Policy. Members shall be aware of the fact that by using the Services, it is deemed that the Company agrees to the collection and use of the Members’ information (as stipulated in the Privacy Policy). As part of providing the Services to Members, the Company may need to provide notices and messages related to the Services, including messages on administrative matters.
Each Member must protect/manage all actions related to his or Password used in the Service. The Company recommends that you set a Password with a high level of security (a combination of upper-case and lower-case letters and numbers and symbols) for your account. The Company shall not be responsible for any loss or damage caused when the aforementioned condition is not satisfied. The Company shall make every effort to keep the Services safe, but cannot guarantee its safety.
Unless otherwise specified in these Terms and Conditions, the Company may make notifications to the Member to the e-mail address, an electronic memo or direct message within the Services, etc., designated by the Member.
When notifying all Members, the Company may substitute for the notice stipulated in Paragraph 1 above, by posting on the Company’s bulletin board for more than 7 days.
The Company shall not engage in acts that are prohibited by the relevant laws and these Terms and Conditions or that are contrary to public morals, and shall make every effort to provide the Services continuously and stably.
The Company shall have a security system to protect Personal Information (including credit information) so that Members can safely use the Services, and shall disclose and comply with the Privacy Policy.
If the Company recognizes that the opinions or complaints raised by a Member in relation to the use of the Services are reasonable, the Company shall deal with these opinions or complaints. For opinions or complaints raised by a Member, the Company shall, through the bulletin board or by e-mail, inform the Member of the processing process and results.
The Company shall display the following items in a way that Members can understand easily, on the relevant Charged Service’s home page, packaging or on the FAQs menu.
- Name or title of the Charged Service - The Charged Service’s contents, usage methods, usage fees, payment methods and other terms of use - Available devices, and minimum technical specifications required for useMembers shall not do any of the following acts.
- Registering false information when applying for membership registration or changing Personal Information - Illegally using other people’s information - Changing information posted on the Company - Sending or posting information (e.g. computer programs) other than those specified by the Company - Infringing intellectual property rights, such as copyrights of the Company and of any other third parties - Any act of damaging the reputation of the Company and of any other third parties or interfere with business - Any act of disclosing or posting obscene or violent messages, images, voices, and other information that goes against public order and morals, to the Company - Any act of providing contents that have a remarkably low-quality or are poor in substance and do not provide a clear added value to users, where these contents include search engine spam, doorway pages, and pages very similar to other services - Any act of violating the content principles separately stipulated by the Company, or any act that does not conform to the nature of the purpose - Any other illegal or unfair actMembers shall comply with the relevant laws, the provisions of these Terms and Conditions, the guidelines for use and the precautions announced in relation to the Services, and the matters notified by the Company. Members shall not engage in any other activity that interferes with the Company’s business.
As a rule, the Services shall be provided 24 hours a day, 365 days a year.
The Company may temporarily suspend the provision of the Services in the event of maintenance, replacement and breakdown of information and communication equipment such as computers, or in the event of communication interruption, or for any operational reasons. In this case, the Company shall notify Members of such suspension, by the method specified in “Article 9 (Notification to Members).” However, if there is an unavoidable reason that the Company cannot make such notification in advance, the suspension can be notified afterwards.
The Company may conduct regular inspection if necessary for the provision of the Services, and the period of regular inspections shall be in accordance with the notice on the Service Provision page.
In the event that the Charged Service cannot be provided for reasons such as conversion of business item(s) or abandonment of business, the Company shall notify Members in the method stipulated in “Article 9 (Notification to Members)” and shall compensate the Members in accordance with the conditions initially suggested by the Company.
If there is a justifiable reason, the Company may change all or part of the Services that it provides according to operational and technical needs. If there is a change in the contents, method of use, and usage time of the Services, the reason(s) for the change, the contents of the Service(s) to be changed and the date of its provision, etc. shall be posted on the Service’s home page for at least 7 days before the change.
The Company may modify, suspend or change some or all of the Services being provided free of charge, according to the Company’s policies and operational needs. Unless there is a special provision in the relevant laws in this regard, no separate compensation will be given to Members.
If the changes of the Charged Services are significant or is unfavorable to Members, the Company shall, by the methods specified in “Article 9 (Notification to Members)”, notify this to the Members that receive the relevant Charged Services. In this case, the Company shall provide the Services with the changes not applied, to the Members that have refused to agree with the changes. However, if it is not possible to provide such Services, the Company may suspend the provision of the relevant Services or suspend the Contract. In this case, a refund shall be given in accordance with Article 19, Paragraph 2.
The Company may provide Members with a wide range of information that Members deemed necessary during the use of the Services, to the Members through notices or e-mails. However, Members may, by sending an e-mail, at any time refuse to receive such information, except for transaction-related information and customer center answers in accordance with relevant laws.
When sending the information in Paragraph 1 above by phone or by fax, it shall be sent with the prior consent of the Members.
The copyright of any Posting posted by a Member within the Services shall belong to the said Posting’s author.
Contents posted by a Member in the Services may be exposed in search results, the Services and related promotions. To the extent necessary for such exposure, these Contents may be partially modified, reproduced, edited and then published. In this case, the Company shall comply with the provisions of the Copyright Act, and the Member may take measures such as deleting the relevant Posting, exclusion of the Posting from search results, and non-disclosure of the Posting at any time, through the Customer Center or through the management function within the Services.
If the Company intends to use the Member’s Posting(s) in a way other than those stipulated in Paragraph 2, the Company must obtain the Member’s consent in advance through telephone, fax, e-mail, etc.
If a Member’s Posting contains content that violates relevant laws such as “the Information and Communications Network Act” and “the Copyright Act”, the Posting’s copyright holder may, in accordance with the procedures stipulated by the relevant laws, request suspension or deletion of the Posting, and the Company and the Member shall take action in accordance with relevant laws.
Even if there is no request from the Posting’s copyright holder pursuant to the preceding Paragraph, if there is a reason for ascertain infringement of rights or if the Posting violates the Company’s other policies and relevant laws, the Company may take temporary measures, etc. for the said Posting in accordance with the relevant laws.
The copyright and intellectual property rights for the Service shall belong to the Company. However, Postings by Members, and works provided under a partnership agreement shall be excluded.
The Company shall grant Members only the right to use the account, ID, Content, etc., in accordance with the conditions of use set by the Company in relation to the Services. Members shall neither transfer or sell the right, nor provide collateral for the right.
Members may at any time apply for withdrawal of their membership in the Services, through the self-information management menu, and the Company must immediately process the withdrawal application in accordance with the relevant laws, etc.
If a Member terminates the Contract, all data of the Member will be destroyed immediately upon the termination, except when the Company retains the Member’s information in accordance with relevant laws and privacy policies.
If a Member terminates the Contract, all data registered in his or her account will be deleted.
If the Services cannot be provided or normal use of the Services is impossible because the Company cannot supplement or correct the defects of the agreed Charged Service, the Company shall refund the full amount paid by the Members.
If the Contract is terminated in accordance with Article 12, Paragraph 4, and Articles 18 and 20, Members may terminate the Usage Contract for Charged Services, but the fee shall not be refunded unless required by law.
If any overpayment is paid to the Company, the Company shall refund all of the overpaid amount in the same way as paying the usage fees. If the Company refuses to refund any of the overpaid amount, the Company shall be responsible for proving that the usage fees have been correctly charged.
The Company shall pay refunds in the same way as paying, and if the refund is not possible in the same way as paying, it shall be notified in advance. However, in the case of payment methods that require confirmation of receipt, refunds shall be made within 3 business days from the date of confirmation of the receipt.
When making a refund, the refund amount shall be settled according to the following rules.
- A discount rate shall be applied on the premise that the Contract period is in the normal form of maturity. When paying a refund before the end of the Contract period, it will be settled at the standard rate, and no discount rate shall be applied. - After calculating the standard monthly fee based on the standard rate, not applying the discount rate, 90% of the balance will be calculated after deducting the amount for the period used from the prepaid usage fee. - Refunds will be paid within 15 days from the date of request for the refund. - The non-refundable 10% will be treated as a penalty for canceling the Services caused by reasons attributable to the customer. - However, if 90% of the settled refund balance is 0 Korean won, no refund will be given.If a Member violates the obligations of these Terms and Conditions or interferes with the normal operation of the Services, the Company may limit the use of the Services in stages: Warning, Suspension, or Contract Termination.
Notwithstanding the preceding Paragraph, if a Member violates related laws, such as in the form of illegal use of names and payment in violation of the Resident Registration Act, the provision and operation of illegal programs in violation of the Copyright Act and the Computer Program Protection Act, illegal communication, hacking, distributing malicious programs and exceeding access rights in violation of the Information and Communications Network Act, the Company may immediately terminate the Contract. Upon termination of the contract pursuant to this clause, all benefits, etc. that the Member obtained or receive by using the Service shall also cease to exist, and the Company will not compensate for this.
If a free Member does not log in for a continuous period of more than 3 months, the Company may restrict this Member from usage for the protection of his or her Member information and for the efficiency of operation.
Within the scope of use restrictions in this Article, the Company shall comply with the conditions and details of restrictions set forth in the Usage Restriction Policy, etc.
In the event of restricting the use of Services or terminating the Contract in accordance with this Article, the Company will notify in accordance with “Article 9 (Notification to Members).”
Members may file an objection to the restrictions on use under this Article in accordance with the procedures set by the Company. At this time, if the Company recognizes that the objection is justifiable, the Company shall immediately resume use of the Services.
The Company shall make reasonable efforts to provide maximum monthly uptime (operating hours) during the period it provides Charged Services to its customers. If the Service responsibilities included in Charged Services are not met, the customers may, through the Customer Support, etc., claim the Service compensation plan defined below. However, the time for regular inspection, etc. notified in advance shall not be included in the calculation of monthly uptime.
If the monthly downtime is 3 hours or longer, then, after consultation, a compensation shall be paid where the amount of this compensation shall be within the range of 5 times the amount calculated by multiplying the average daily rate for the last 3 months (If less than 3 months, the applicable period shall apply.) multiplied by the number of service downtime divided by 24.
The compensation will be paid within 3 business days after the completion of consultation on the compensation plan.
If the Company cannot provide the Services due to a natural disaster or force majeure equivalent thereto, the Company’s responsibility for the provision of the Services shall be exempted.
If there is any problem in using the Services due to reasons attributable to Members, the Company shall not be responsible for it.
The Company shall not be responsible for the contents of information, data, facts, reliability, accuracy, etc. posted by Members in relation to the Services.
The Company shall be exempted from liability for transactions made between Members or between any of the Members and a third party through the Services.
The Company shall not be responsible for the use of Services provided free of charge, unless there are special provisions in the relevant laws.
The Company does not guarantee the profit expected by a Member using the Services, and shall not compensate for any damages related thereto.
Lawsuits filed between the Company and any of the Members shall be governed by the laws of the Republic of Korea.
Lawsuits related to disputes between the Company and the Members shall be filed at the competent court under the Civil Procedure Act.
